Issuing Services Product Manager

Location London
Discipline: Product
Salary: Salary DOE Plus Bonus and Package
Contact name: David Earles

Contact email:

About the Company

Our client serve every part of the travel ecosystem, powering better journeys through payments technology. They are built on 30+ years of experience in the travel industry by driving the company’s diversification into new sectors and product areas. They combine reliability, knowledge and technological innovation with a start-up culture and a hunger to disrupt the ways of processing payments. Their current portfolio includes a global payments gateway, virtual card-based pay-out solutions, and an innovation business line.

About The Opportunity

The Product Manager Payer (Account Services) role is a highly strategic and impactful role within the Payer Services Business Line.

Our client offers a wide range of card issuing and acquiring products and services and is looking to expand its proposition through access and participation in the account-based payment ecosystem. This role will have ownership and accountability for the design, development, implementation and ongoing management of the companies account-based payment strategy, proposition and partner ecosystem. You will help drive growth through the development and launch of new products/payment methods and/or adding new corridors/countries.

This role would be led by someone who has extensive experience and understanding of account-based payments, including but not limited to Domestic, Regional and Cross Border Payment Gateways, Technology Providers and Clearing Houses. You will have deep knowledge of the various potential operating models to deliver account-based payment services and the relevant legal and regulatory requirements i.e. as direct participant, via intermediaries etc. You will have knowledge and experience in understanding customer needs and payment method/instrument attributes in order to build a prioritised and optimal road map and launch plan in terms of new payment instruments, methods and corridors.


·         Own the design, development, implementation and ongoing management of the companies account-based payment strategy

·         Identify, engage, negotiate, onboard and manage key financial services, payment gateway and intermediary partners as part of execution of an agreed account-based payment strategy

·         Own the end-to-end product development lifecycle including but not limited to ideation, development of business requirements documentation, business case, go-to-market strategy and product programme guide, coordination of UAT & Business Readiness

·         Ownership and accountability for the development, implementation and ongoing management for all account-based payment product P&L's

·         Support the commercial, operational & customer product teams in the release and adoption phases

·         Support the partnerships teams in sourcing the right partners aligned with the strategy

About You

·         You’ll have experience in account-based payments working as a product owner / manager for a FinTech, Payment Network, Scheme or Gateway

·         You’ll have managed the end-to-end lifecycle in the development and delivery of new products including development of a Go-To-Market Strategy

·         You’ll have proven ability to oversee the creation and management of multiple products or services, with the understanding of how to monitor KPI's, and adapt to new strategies

·         You’ll have proven ability to implement strategic initiatives with efficiency, professionalism and demonstrate trouble shooting/problem solving skills

·         You’ll have worked with offshore Technical Product Management and R&D teams to execute a product strategy

·         Experience within the travel industry nice to have