Principal Product Manager - Fraud - East Coast USA

Location United States of America
Discipline: Product
Job type: Permanent
Salary: $135,000 Plus Bonus
Contact name: David Earles

Contact email:

About our Client

Our client is a provider of online and mobile payment solutions for global market places. They process over $20 billion in payment volume and have been recognised on the inc. 5000 list as one of the fastest growing private companies for 11 consecutive years. They offer a complete payments solution across marketplaces and platforms, with the view to optimise their clients revenue. Clients can utilise the entire platform to achieve their business goals or customise their needs with a single service.

About the Opportunity

Developing innovative technologies to revolutionize the payments industry while helping customers transact in global marketplaces is not for the faint of heart. Our client have big goals and are looking for people to join their team who want to leave a legacy. Just as you are committing to do your best work, they are committed to making the company the best place you’ve ever worked. It’s a partnership from the very beginning. If you are looking to step outside your comfort zone, learn new things, apply your skills, collaborate with brilliant people and have fun along the way, then this is for you! Our client promises to provide you with an amazing journey along your career. They don’t just accept difference — they celebrate it, support it, and thrive on it for the benefit of their employees.


·         Managing the Payment Fraud & Risk tools for both merchant On-boarding and Payment transactions.

·         Translate the needs of the business into new product requirements and capabilities

·         Leading decision-making and development prioritisation via thorough analysis and recommendations

·         Work collaboratively with the Engineering organisation to prioritize backlog and develop roadmap

·         Provide cross functional leadership & customer advocacy for new product developments

·         Ensure the maintenance and accuracy of product information, effectively updating internal channels

·         Research global payment trends, competitor's landscape and policies and provide competitive insights

·         Work with the wider Product and Commercial Teams to define and develop strategic roadmap for all aspects of the company’s payment capabilities

·         Creatively manage the development of competitive payment products with a balance of build and partner necessary to deliver a fast time to market

·         Ensure business stability, growth and enhanced product profitability

·         Provide product expertise across the organisation with expert product training and advocacy

·         Support the organisation with expert knowledge of the company product's technical and commercial capabilities

·         Enable the organisation with the knowledge and tools to drive commercial success

·         Work with go-to-market and Sales Enablement teams to deliver go-to-market strategy with clear customer segmentation, targeting and positioning

·         Be the primary commercial contact for commercial teams, across a portfolio of payment products and services

·         Supporting proposition queries by engaging with the sales team and top tier customers

About you

·         10 years+ senior product experience with 3+ years recent experience in payments with a good knowledge of Global Third Party Fraud & Risk providers.

·         Good knowledge of PSD2, SCA, TRA and transaction authentication.

·         A deep understanding of payments eco system including: PayFac, Payment Gateways, Marketplaces, Bank Payments & Open Banking

·         Extensive experience in eCommerce & Customer Not Present payments

·         Exposure to FX, cross border and multi-regional local payments is essential

·         End-to-end Product Management experience (strategy, design, road mapping, testing, to rolling the products out)

·         A keen interest in cloud-native technology and FinTech

·         Exceptional stakeholder management and communication skills

·         Hands on approach, ideally with some start-up experience

·         Previous experience of Confluence, Jira & Product board

·         Payments enthusiast

·         Proven commercial B2B product lead