Product Manager - Card and APM Acceptance

Location London
Discipline: Product
Job type: Permanent
Salary: £80,000 Plus Benefits
Contact name: Stephanie Barber

Contact email: Stephanie.Barber@tpn.co.uk

Our client serve every part of the travel ecosystem, powering better journeys through payments technology. They are built on 30+ years of experience in the travel industry by driving the company’s diversification into new sectors and product areas. They combine reliability, knowledge and technological innovation with a start-up culture and a hunger to disrupt the ways of processing payments. Their current portfolio includes a global payments gateway, virtual card-based pay-out solutions, and an innovation business line. We’re looking for an experienced and commercially minded Product Manager to take charge of and evolve our cards & APMs acceptance product.

Responsibilities

  • Define, based on customer / market / competitive insight you will have gathered, the vision & strategy for your product and execute on that strategy to turn it into customer success

  • For card acceptance, you’ll take the lead to ensure that our authorisation and capture/clearing messages have the relevant functionality (data, 3ds, instalment, etc) and reach (choice of most popular card brands and acquirers) to support our Travel Merchant customers (airlines, hotels, etc) in their travel-specific environments (use cases, channels)

  • For APM acceptance, you’ll take ownership for ensuring that our Travel Merchant customers can offer the relevant APMs to their customers in the markets and channels where they operate

  • For both card & APM acceptance, your strategy will need to be all encompassing inc. ease of onboarding/activation of the payment methods, customer support, choice of partners, fallback options, etc

  • Define, communicate and maintain the intrinsic value proposition of your product

  • Define and maintain the pricing of your product

  • Define cases for investment, take charge of the business case for your SAFe EPICS / Features inc. where applicable for the partner’s commitment, make build/buy/partner decisions, make funding requests and actively manage your product’s budget and associated revenue

  • Collaborate with key stakeholders inc. Segment Strategists (airlines, hospitality, travel agents, etc) to gather segment-specific requirements, Product Development (the POs for card & APM acceptance) to define roadmaps and backlogs (we’re moving to SAFe), Payment Platform, Partnerships, Sales, Marketing

  • Ensure, in collaboration with the Compliance Manager, that your product is and remains compliant with payment schemes’ rules and payment regulations where applicable

About You

  • You’ll have experience as a product manager for cards and APMs acceptance acquired in a relevant B2B2C payment domain (PSP, Acquirer, Scheme, Large Merchant, …) and with at least regional (ideally global) responsibility

  • You’ll be able to provide evidence of successfully evolving products and of successfully launching new products

  • You’ll have experience in a fast paced, product centric environment

  • A University degree would be preferable

  • You’ll have experience in teasing out insight and articulating customer needs

  • You’ll have experience in developing market and competitor data

  • You’ll have experience of Budget Management and with SAFe

What's on Offer

  • Extensive range of benefits including an opportunity to work flexibly, bonus, pension, healthcare and discount schemes. As well as;

  • An opportunity to influence one of the world’s largest industries in a Top Employer company

  • A chance to play a role in reducing friction for businesses and travellers as we challenge legacy ways of processing travel payments

  • An opportunity to experience a multicultural and dynamic work environment

  • A chance to work with a diverse team of experts who are building up an award-winning payments platform

  • Work with a growing global team. Grow with us!