Senior Manager - Ecommerce

Discipline: Executive and Leadership, Sales and Business Development
Salary: Remote | £105,000 Plus Package
Contact name: David Earles

Contact email:

About the Company

Our client provides businesses of all sizes card payment acceptance services. Their vision is to be the best bank for their customers.

They help businesses to take payment by credit or debit card in person, online and when the cardholder is not present. They are backed by centuries of financial expertise and a strong belief in collaborative banking. By getting to you know your business they’ll tailor their services to suit the way you operate. Having recently invested millions of pounds to build out their products and integrations they are now looking to invest in a new sales team. It is a very exciting time to join them! Together you’ll continue their market leading, ground breaking transformation and you'll help them realise the Group's vision to be the Best Bank for Customers. Here, you'll grow as a person and develop your career.

They’ve gained industry recognition including Stonewall Top 100 Employer, Top 30 Employer for Working Families, Gold Standard 2014 from the Business Disability Forum and Top 50 Employer for Women.

About the Opportunity

We're now recruiting for a passionate and motivated Senior Manager to drive and own new business acquisition in the ecommerce sector, by promoting the growing range of technology led solutions provided directly to business customers. This is a strategically important area for the Group where growth is expected to be in double digits; you could help drive this exciting journey!

By leading a small team of Associate Directors, you'll oversee the maintenance and growth of a portfolio of key customer relationships. Coaching and guiding your team to maintain a dynamic and active pipeline of new business opportunities is a critical requirement and you'll use your excellent judgement to put the customer at the centre of all activities.



•         Managing a portfolio of complex customer relationships to ensure the delivery of a quality service and growth of profitable business and/or leading a small team of account managers.

•         Meets the needs of significant customers related to complex, often customised products and services

•         Uses exceptional partnering skills to proactively manage the development and delivery of the organisations' strategic plan.

•         Develop your team to deliver the current risk agenda, ensuring we always deliver fair outcomes for our clients.

•         Ensure the team put the client of the heart of everything they do and deliver a consistently outstanding customer experience.


About you

•         An exemplary track record of leading a team to deliver significant growth and financial benchmarks.

•         Organisational awareness to allow navigation across the Group, leveraging capabilities and influencing stakeholders.

•         A strong client/ business development background

•         Existing merchant acquiring experience, with specialist knowledge of card acquiring, payments and data solutions in ecommerce.

•         An outstanding client development and profit performance record with proven success in negotiating

•         Given the nature of the role, travel around the region will be required.

•         An up to date knowledge of Industry related technical development

•         Knowledge of relevant third-party suppliers (e.g. technology) and partners



As well as a competitive salary, you’ll receive;

•         Discretionary bonus and share plans

•         Private Medical Insurance

•         Pension, where we'll give you up to a max of 15%

•         28 days leave plus bank holidays

•         A flexible cash pot (4% of base salary) to spend on benefits