About the Company
Back in 2007 our client saw an opportunity to fundamentally change the landscape of traditional merchant acquiring, by using its technology assets and acumen to address the unique needs of online merchants of all sizes. This led to them to evolve into a merchant acquiring bank specialising in cross-border eCommerce. The company now has more than 200 employees globally and operations spread across Europe, the US, the UK, Malta, Israel, Japan and China.
Having already secured banking licenses across three continents, it currently focuses on enabling global payment service providers (PSPs) and merchants to enter into the lucrative European eCommerce market, by providing acquiring and processing capabilities in more than 30 countries in Europe. Potential partners and customers can choose from a portfolio of services - such as bank acquiring for their online card processing and/or payment gateway technology solutions - those that best meet their specific payment needs and gaps in their eCommerce ecosystem.
If you enjoy being a part of a team, yet know how to shine on your own, if you are inspired by the thought of helping to provide a NextGen service used by leading online businesses worldwide — you'll fit right in at our client.
As a Customer Solution Architect you will:
Lead the technical engagement of the customers throughout their lifecycle to drive the sale, deployment, and adoption of our clients solutions;
Conduct technical presentations and architecture design sessions, to demonstrate the capabilities of the company’s products and services, emphasizing how they can help their business grow (Pre-sales
Obtain high level understanding of the customers’ day to day processes, payment activities & needs;
Work with different internal teams (such as Product, sales, marketing, operations & support);
Serve as key contributor for current and future products and marketing strategies by collecting feedback and market knowledge from customers;
Conduct discovery and assessment workshops with clients, understand and document client needs, and suggest the companies best solution;
Identify & build customized solutions for strategic customers and manage their delivery;
Be actively involved in analysis, solution design, client communication and implementation.
About the Desired Candidate
At least 5 years of proven experience as a Solution Architect, Pre-sale Engineer or Product Manager, at a global company
Technical/Engineering background or engineering education
Proven experience in analysing and defining requirements and building tech based solutions
Exceptional communication and presentation skills (written and verbal, internal and external)
Ability to work in a fast pace environment
Fluency in English (another additional European language would be desirable)
Strong sales capabilities and experience in customer facing teams
Execution skills in a matrix environment
Knowledge & Experience in the online payment processing industry
Ability to travel (every 5-6 week, ~15%-20%)
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