Product Manager - Authentication and Fraud

Location London
Discipline: Product
Job type: Permanent
Salary: £85,000 Plus Bonus
Contact name: David Earles

Contact email:

About the Company

Our client serves every part of the travel ecosystem, powering better journeys through payments technology. They build on companies 30+ years of experience in the travel industry by driving the company's diversification into new sectors and product areas.

They combine reliability, knowledge and technological innovation with a start-up culture and a hunger to disrupt the ways of processing payments. Their current portfolio includes a global payments gateway, virtual card-based pay-out solutions, and an innovation business line.

 Merchant Services is their global, omni-channel, travel-integrated one-stop shop payment gateway (inc. cards & APMs acceptance, fraud screening, EMV 3DS, tokenisation, checkout, pay-by-link) accessible via a best-in-class homegrown payment platform.

 About the Opportunity

 Due to an internal promotion, our client are now looking for an experienced and commercially minded Product Manager to take ownership of their Fraud & Authentication Products and take them to the next level.


  • Define, based on customer / market / competitive insight you will have gathered, the vision & strategy for your product (including customer implementation and customer care considerations) and execute on that strategy to turn it into customer success

  • Provide product vision and strategy to develop and maintain your product roadmap

  • Collaborate with key stakeholders inc. Segment Strategists (airlines, hospitality, travel agents, etc) to gather segment-specific, Product Development to define roadmaps and backlogs (we're using the SAFe methodology), Payment Platform, Partnerships, Sales, Marketing

  • Define, communicate and maintain the intrinsic value proposition of your product

  • Define and maintain the pricing of your product

  • Define cases for investment, be specifically responsible for the business case for your SAFe EPICS / Features inc. where applicable for the partner's commitment, make build/buy/partner decisions, make funding requests and actively manage your product's budget and associated revenue

  • Ensure, in collaboration with the Compliance Manager, that your product is and remains compliant with payment schemes' rules and payment regulations where applicable

About the candidate

  • You'll have experience as product manager for fraud management and 3D Secure authentication acquired in a relevant B2B2C payment domain (PSP, Acquirer, Scheme, Large Merchant)

  • You'll have evidence of successfully evolving products and of successfully launching new products including where strategic partners / providers play a key role

  • Have experience in a fast paced, product centric environment, preferably FinTech

  • Have knowledge of relevant payment authentication regulations e.g. PSD2 SCA

  • Have worked in agile environment ideally with SAFe